Talk to it the way a customer would
Press call inside the app and speak. It hears you, reads the manual and answers aloud. The models run on your PC.
Fernway support
- Listening: My Trail T1 shows E-07 halfway up long climbs. Is something broken?
- Tech support is reading the manual
- Speaking: The E-07 error indicates the motor is overheating. Stop and let the motor cool for 10 minutes, then ride in Eco or Tour mode.
The call screen
It shows live captions and what the agent is doing at each moment. The words above come from a chat on the test day; the same flows answer chats and calls.
Voice tools that come with it
People still take the hard calls
If a caller needs a person, the agent says so and passes on what it has already found.
What it doesn't do yet
Can it answer my phone number?
Not yet. You can test calls inside the app today. Connecting a real phone line is the next piece of work.
Which voices can I use?
Kokoro on every machine, and LFM3-Audio or Qwen3-TTS with a graphics card. You download all of them from Settings.
Put someone on the board
Download for Windows228 MB. Windows 10 or later, 64-bit.